The Toys R Us / Babies R Us credit cards (and subsequent Synchrony Mastercard) were/are issued in partnership with Synchrony Bank, and it is Synchrony Bank that you will deal with when it comes to making payments online or by mail, or for customer service help. The information below will help you accomplish any of these tasks:
If you want to mail in your payment for either a Toys R Us credit card or the Synchrony Mastercard, send your payment to this address:
Synchrony Credit Services
P.O. Box 530938
Atlanta, GA 30353
If you are having trouble making a payment or need other help, the customer service phone number for the Toys R Us / Babies R Us / Synchrony Mastercard is 1-855-389-2359 and the number for the R Us store credit card is 1-855-389-2365.